Lowongan Kerja Sumatera Utara Posisi Quality Improvement Assistant Manager di PT Unilever Oleochemical Indonesia

Unilever Oleochemical Indonesia (UOI) is one of the world’s Oleochemical Company which located in Kawasan Ekonomi Khusus (KEK) Sei Mangkei, Kabupaten Simalungun, North Sumatera, is welcoming high caliber professionals to come on board as part of our management team as Quality Improvement Assistant Manager.

Key Responsibilities & Accountabilities:

1. Customer Complaint Handling :
– Receive, document, and analyze customer complaints.
– Develop and implement corrective actions to resolve complaints.
– Communicate with customers to provide updates and resolutions.

2. Quality Improvement Plans:
– Develop and coordinate response plans for quality complaints.
– Monitor the effectiveness of implemented improvement plans.
– Collaborate with cross-functional teams to identify root causes and implement preventive measures.

3. New Packaging Development:
– Oversee the development of new packaging types.
– Ensure new packaging meets quality standards and customer requirements.
– Coordinate with suppliers and internal teams for packaging trials and approvals.

4. New Material Development:
– Manage the development of new materials for products.
– Conduct material testing and validation to ensure compliance with quality standards.
– Work with suppliers to source and evaluate new materials.

5. Reporting and Documentation:
– Maintain accurate records of complaints, improvement plans, and development projects.
– Prepare regular reports on quality metrics and improvement initiatives.

Skills & Qualification Needed:

1. Possess a bachelor’s degree in chemical engineering or other relevant major
2. Have min. 5 years of work experience and in-depth knowledge in Oleochemical, Soap Noodle and or Natural Surfactants
3. Be fluent in both Bahasa Indonesia and English (written and verbal)
4. Willing to be place in Sei Mangkei Factory (Kabupaten Simalungun, North Sumatera)

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