Lowongan Kerja Bekasi Posisi Implementation Engineer di PT DCI Indonesia, Tbk

Responsibilities :

Customer Order: Requirements & Support

• Identifies, validates and documents customers’ order requirements based on the general technical knowledge of the data center facility and guidance from more senior team members

Customer Order: Project Planning

• Supports & develops project implementation plans/task lists for customer deployments through collaboration with cross-functional teams (Sales, Operations, and Enterprise), working with information and guidance from more senior team members on project tasks and activities

Customer Order: Project Implementation and Delivery

• Supports such as on a piece of a larger project as assigned by more senior team members

• Manages high-level project cost control and procurement

• Schedules implementation meetings with customers and cross-functional groups

• Monitors and ensures the timely closure of Operations activities with accurate information

• Take care of project administration and documentation

Cross Functional, Customer Support & Customer Communications

• Investigates and collaborates with cross-functional teams to resolve issues during project implementation

• Support to liaison with customers to facilitate smooth service delivery and ensure provisioned services meet and exceed customers’ expectations

• Serves as customers’ point of contact for any escalation of issues during project implementation for small to medium scale project

• Handles the escalations, investigates and provides resolution to the issues with close guidance from senior team members/manager

• Communicates with customers, own team and cross-functional groups on project plans and implementation progress for small to medium scale project

Process Support/Optimization

• Reviews basic business and/or technical processes (e.g. provisioning lead time, effectivity) within the data center facility and identifies opportunities for process improvements

Vendor Support

• Engages and works with Sales and Operations team to manage and engage third party vendors and suppliers for services and materials

Implementing HSE Management System.

Requirements:

• Bachelor degree in technical/engineering field is preferable
• 3 years experiences in project management is preferable
• Strong business acumen, including excellent verbal and written communication skills in English with the ability to interact effectively with technical subject matter experts, internal teams and managers at all levels
• Highly organized with outstanding attention to detail and a consistent dedication to resolving issues
• Flexible and able to work through challenges related to unique and non-standard solutions
• Able to plan, execute and manage high volumes of work
• Self-driven personal and able to work independently with minimal supervision.
• Placement in Cibitung with occasional travel to Jakarta office
• Must be able to travel, as necessary, to manage customer projects

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source https://lokercepat.id/implementation-engineer-pt-dci-indonesia-tbk/

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