Lowongan Kerja Surakarta Posisi English Customer Service E-commerce Solo di Teleperformance
Responsibilities
– Provide timely support to customers thorugh available communication channels (Live Chat)
– Identify and escalate priority issues through proper channels.
– Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
– Meet all key performance indicators set by the company and client.
– Work with other team members in identifying better ways in providing better customer support.
Qualification
– Bachelor’s degree or equivalent from all majors.
– Minimum GPA 2,75
– Excellent written and verbal communication skills in English
– Minimum score of EFSET B1
– Fresh Graduate are welcome
– Flexible for SHIFTING schedule and changes along with in adapted with US schedule
– Strong problem-solving skills and demonstrated multi-task capabilities.
– Preferebly to have a typing speed of at least 40 words per minutes
– Fast learner and independent to work in the multy LOB
Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender
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source https://lokercepat.id/english-customer-service-e-commerce-solo-teleperformance/
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